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- - About The Service.
Q.
Can I sign up for a trial membership?
A.
No. We lack the resources to track and administer any number of trial users.
Chebucto Plus is a PPP service the same
as you have likely seen any number of times before when you have seen a
graphic browser like Mozilla Firefox or Internet Explorer in action.
Q.
What is the connection speed of Chebucto Plus like?
A.
Chebucto Plus dialup outputs on
56 K
modems and is on a T1 connection to the Internet that has a lot of spare
capacity. In other words, we can receive data from the Internet to our
server as fast as is possible and can send it to your home computer at the
maximum rate regular phone lines can carry. Of course you need to have a
56 K modem in your home computer to take full advantage of this speed
though slower modems can also connect to the service each at their own
best speed. Chebucto's regular text-based service also outputs on
56 K
modems. Actual connection speed will depend on many factors outside of
Chebucto's control such as the condition of phone lines in your area, etc.
The Chebucto Wireless
service runs at a maximum speed of 11 Mb per second. Actual connection
speed will depend on the wireless reception conditions in your area, setup
and placement of your computer, among other factors. Wireless connections
are much slower for example if the computer is being moved at all such as
would happen if someone were standing up and holding their laptop in their
arms.
Q.
Can I pay in installments?
A.
No. We tried an installment payment plan and found it required too much
administration for too little benefit to our users. All Chebucto
memberships are for one year terms.
Q.
Can I use Internet Call Manager, ICQ, mIRC, etc.,
with Chebucto Plus?
A.
Yes. You can use any type of program which works with a standard
PPP (Point to Point Protocol) connection. PPP is the common standard for
graphical connection to the internet.
Q.
What Operating Systems do you support?
A.
We completely support Windows XP, Windows ME, Windows 98 Second
Edition, Windows 98 and Windows 95.
We support Windows Vista on a "best effort" basis. Setup
info is online but our Chebucto
Plus setup CD does not work with Windows Vista at this time.
We also support Windows 3.11 and 3.1, but warn that much web
content, particularly multimedia, may not work with these two Operating
Systems.
We offer support for Macintosh System 7.1 and up, but our direct
technical support for this platform is limited and on a "best effort"
basis.
We do not offer support for Linux, BeOS, Windows NT or
Windows 2000. Computers running these Operating Systems are quite
capable of connecting to the internet using our service and we do have
users with such systems, but the assumption is that users of these systems
would already be familiar with their own internet connection setup and
operations.
The Chebucto Wireless
service currently only supports Windows XP and Windows Vista. We plan on
adding support for Windows 98 and ME but warn that some if not most
802.11g wireless network adaptors do not support these now-dead Operating
Systems and wireless network adaptor drivers for Windows 98 and ME may not
exist.
Macintosh OS X support for Chebucto Wireless will require someone with
technical knowledge and familiarity with OS X to volunteer to help us with
setup information and documentation. Such a person can contact us.
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